PACE Clinical transforms the landscape of clinical trials with our state-of-the-art Adherence Risk Management (ARM) software and services, seamlessly delivered via a secure SaaS platform. Our pioneering solution is engineered to dramatically enhance protocol adherence by providing deeply personalized, real-time patient support at every stage of the clinical trial journey.
Grounded in leading-edge research and inspired by the EFPIA-sponsored BEAMER project, PACE Clinical is redefining how patient engagement and adherence are achieved in clinical research. ARM continuously gathers and analyzes behavioral data, allowing us to:
Through an intuitive patient app and digital web portal, ARM ensures timely, accessible support for participants. Simultaneously, our robust back-office portal empowers Health Care Professionals (HCPs) with real-time insights—highlighting high-risk patients and streamlining proactive clinical interventions for those who need immediate attention.
What truly differentiates the ARM approach is the powerful integration of advanced behavioral science and digital innovation:
Experience the future of clinical trial engagement and adherence with PACE Clinical's ARM—where innovative technology, behavioral science, and patient-centric design converge to drive better outcomes.
ARM leverages the pioneering Subjective Health Experience (SHE) model—a state-of-the-art behavioral science framework meticulously designed to decode, predict, and proactively support patient adherence. By zeroing in on critical drivers such as acceptance and perceived control, ARM delivers continuously personalized, adaptive support that evolves in lockstep with each patient’s unique health journey.
Essential Features of ARM:
With ARM, clinical studies are equipped to deliver smarter, faster, and more effective support, transforming adherence from a challenge into a sustained advantage—one patient at a time.
Discover the next generation of patient engagement and adherence with the ARM approach—PACE Clinical’s revolutionary, in-house methodology powered by a cutting-edge SaaS digital platform. ARM fuses state-of-the-art technology with behavioral science to redefine how clinical studies empower, connect, and support patients throughout their health journeys.
Seamless, secure access is at your fingertips via an intuitive web portal and a user-friendly smartphone app—compatible with both iOS and Android. Whether you’re a patient or a member of a trial team, ARM ensures continuous, meaningful connection at every stage.
From day one, our expert consultancy services provide tailored guidance, ensuring a smooth deployment and transformative platform experience from initial onboarding through ongoing optimization. Every clinical trial benefits from dedicated support, strategic insights, and a pathway to measurable success.
The ARM smartphone app and patient web portal serve as powerful hubs for dynamic risk assessment, personalized support delivery, and direct communication with clinical sites. For sponsors and site personnel, the robust back-office portal offers real-time, actionable intelligence—pinpointing individuals who require urgent attention and mapping adherence risk trends across the entire trial landscape. Integration with advanced eCOA/ePRO technology, or third-party platforms, guarantees seamless, objective clinical outcome data capture and analysis.
Once tailored for a specific trial and equipped with personalized, evidence-based informational modules, the ARM platform springs into action:
Behind the scenes, the back-office portal tracks adherence in real time, offering unparalleled insights into:
With ARM, at-risk patients are spotlighted and supported before challenges escalate, empowering timely interventions that safeguard both individual well-being and trial success. This digital-first strategy not only drives superior adherence and engagement but also lightens the administrative load for site staff—freeing them to focus on what matters most: delivering exceptional patient care.
A core challenge separates the world of clinical studies from the realities of everyday clinical care: clinical trials typically focus on one condition within the boundaries of a strict protocol, whereas real-world healthcare demands that professionals manage patients juggling multiple, often complex and overlapping conditions. In clinical practice, personalized therapies—combining various medications and medical devices—are essential for addressing each individual’s unique needs. Yet, despite the prevalence of multimorbidity, fewer than 5% of digital health technologies (DHTs) are specifically designed to serve patients with multiple chronic conditions, revealing a critical gap in digital health innovation and an enormous opportunity for transformative solutions.
ARM’s platform is engineered to bridge this gap. While our services are tailored to deliver outstanding support within clinical studies, the underlying architecture and data infrastructure are built for flexibility, enabling robust, scalable support for patients dealing with multimorbidity. Every clinical trial powered by ARM not only propels research forward but also enhances the platform—contributing new, specialized expertise for managing diverse conditions and treatments. Healthcare professionals can draw from this growing library of modular components, effortlessly combining them to create truly personalized care and support programs for each patient. This adaptable model ensures that support evolves in step with each patient’s journey, continually adjusting to changing health needs and improving outcomes in both clinical research and real-world care.
Artificial Intelligence (AI) is not just accelerating change—it’s fundamentally reshaping healthcare and society in ways we could only imagine a few years ago. Once the backbone of pharmaceutical breakthroughs and intricate data analysis, AI now stands ready to redefine patient support and decision-making at every stage of clinical care. As regulatory and policy landscapes mature, a new era of ‘responsible’ AI is dawning—one rooted in trust, transparency, and ethical innovation, with direct and tangible benefits for patients, providers, and the broader healthcare ecosystem.
At the forefront of this transformation, PACE Clinical is pioneering an intelligent, adaptive ecosystem for patient support, seamlessly merging the power of AI with the latest advances in behavioral science. Our bold vision: to evolve the ARM platform into a truly dynamic digital companion—one that not only reacts but proactively anticipates patient needs. Picture a world where patients can interact naturally with empathetic, AI-powered avatars that intuitively understand their communication style, emotional state, and individual circumstances. Through advanced real-time predictive behavioral modeling and highly personalized, AI-generated content, the ARM platform delivers the right support, at the exact moment it’s needed, across every step of the clinical journey.
This innovative, interactive environment goes far beyond traditional engagement—fostering genuine connection, dramatically reducing early drop-out, and empowering clinical teams with real-time insights into patient adherence. The result? Targeted, timely interventions that safeguard patient well-being, maximize trial retention, and elevate the standard of care for all.
